Platform Layer / GappAI Workforce

From validated skill
to accountable robotic work.

GappAI Workforce is the deployment and operations layer: robot and site integration, skill licensing, monitoring, human escalation and continuous improvement across supported customer, partner and GappAI-managed hardware.
Request a Pilot Proposal
01 / The position

Robots are assets. Useful, measurable operations are the product.

Robot manufacturers build machines. Operating organisations still need task intelligence, tooling, site integration, safety, supervision, recovery and performance improvement. GappAI is being built as this accountable layer between hardware and work.

Digital steps—such as work orders, task dispatch, access, system updates and reporting—are integrated where the physical operation requires them. They complete the robotic workflow; they are not a separate generic digital-worker product.

02 / What customers can contract

One operating layer.
Four commercial services.

New operational capabilities begin with a paid Physical AI Pilot. Deployment services are contracted for supported configurations and evidence-backed operating boundaries. For hardware access, explore robot purchase and rental .

01 / One-time

Deployment & integration

Robot adaptation, tooling, site setup, interfaces, safety controls, commissioning and acceptance testing.

02 / Recurring

Skill licence & platform

Use of a versioned skill on agreed robots and sites, including the supported runtime, monitoring hooks and governed updates.

03 / Recurring

Fleet operations

Performance monitoring, incident workflows, reporting, maintenance coordination and continuous-improvement releases.

04 / Contracted usage

Human escalation

Defined intervention, teleoperation or support coverage where the task, safety case and service design require it.

Humanoid robot performing machine tending and line-side material handling in a modern factory
Connected fleet / Industrial operation

Intelligence deployed
as infrastructure.

Build your robotic workforce with GappAI.

From platform selection to task engineering and operational support. Purchase, rental or Robot-as-a-Service: the right model follows your task, supported hardware and validated operating conditions.

Plan your robotic workforce
Concept illustration of people and robots working in a factory; not a photograph of a GappAI customer or team.
AI-generated concept illustration · Not a customer deployment
GappAIAI & Robotics EngineeringGappAI GmbH · Berlin
03 / Robot ownership & access

Use your robots.
A partner platform. Or a managed fleet.

GappAI does not require the customer to buy one named robot brand. The task and operating evidence determine the supported hardware and commercial structure.

Model 01

Customer-owned robots

The customer owns the hardware. GappAI licenses and adapts the skill and provides deployment, monitoring and performance services.

Model 02

Partner-supplied robots

An OEM, integrator, lessor or other partner supplies the assets. Responsibilities and interfaces are defined across the deployment contract.

Model 03

GappAI-managed capacity

Where validated demand, hardware access and financing support it, GappAI can structure an integrated service around availability, capacity or completed work.

04 / The complete operating lifecycle

One deployment. A governed learning cycle.

Capture → Compile → Validate → Deploy → Operate → Learn. The target architecture connects data, skills and operations through explicit handoffs. Every new version must meet its release criteria again.

  1. 01 / Capture

    Understand the work

    Define operating boundaries and success criteria. Capture expert work, instrumented demonstrations, human corrections and permitted operational data.

    Output · Purpose-bound task evidence
  2. 02 / Compile

    Structure the capability

    Represent the work as a Work Graph. Prepare training data, develop the Skill Core and configure robot adapters.

    Output · Versioned skill candidate
  3. 03 / Validate

    Establish the evidence

    Use simulation and physical tests against agreed criteria. Record performance, interventions, failure cases, safety and recovery in the Skill Passport.

    Gate · Review evidence and limitations
  4. 04 / Deploy

    Commission the operation

    Calibrate on site; integrate work orders, machine handshakes and relevant customer systems. Define acceptance, responsibilities and fallback procedures.

    Output · Approved site configuration
  5. 05 / Operate

    Deliver accountable work

    Monitor quality, throughput, interventions and incidents. Human escalation, safe stops and maintenance coordination belong to the agreed operating service.

    Output · Measured robotic work
  6. 06 / Learn

    Improve the next version

    Analyze approved outcomes and corrections. Develop improvements offline and validate again before every new release.

    Feedback · Evidence for the next version

Learning returns to Capture and Compile, not directly to live control. Human approval, revalidation and a rollback path govern the version change.

The contracted product

Robotic work capacity.

After suitable validation, contracts can measure accepted parts, successfully completed cycles, productive hours or available shift capacity. Quality thresholds, intervention coverage, exclusions and responsibilities are defined — not just the number of robots.

Review data and IP boundaries
05 / Commercial architecture

Engineering to deploy.
Recurring value to operate.

The exact model is scoped after pilot evidence. Contracts separate implementation work, reusable intelligence and ongoing operational responsibility so the customer can see what it is buying.

One-time

Pilot & engineering

Defined operation, prototype, validation and production decision.

One-time

Deployment & integration

Robot and site adaptation, commissioning, safety and systems integration.

Recurring

Skill licence

Per agreed robot, configuration, site or deployment scope.

Recurring

Platform & site service

Runtime, monitoring, version management, analytics and updates.

Recurring

Fleet operations

Contracted operational coverage, reporting and coordination.

Usage or retainer

Teleoperation & support

Human intervention and specialist support where included in the service design.

Robot-as-a-Service or outcome-based pricing applies only where GappAI or an agreed fleet structure supplies the hardware and accepts the corresponding operating responsibility. Every commercial model is confirmed in writing.

06 / Where the model fits

Physical work with
recurring, measurable demand.

The model is intended for operations with persistent need and a credible path from one bounded task to repeated use. Sector labels do not replace task-level evidence.

Industry

Factories & logistics

Material flow, assembly, inspection, machine tending and variable line-side work.

Public systems

Cities & infrastructure

Cleaning, inspection, transport systems, maintenance and essential municipal operations.

Built environment

Buildings & hospitality

Property operations, campuses, hotels, hospitals, airports and large managed facilities.

Long term

Homes & daily life

Safe, adaptable robotic services for routine physical work and independent living.

07 / Capital architecture

Technology company

GappAI holds the intelligence layer.

Core software, skill systems, operational methods, customer relationships and fleet-management capability remain concentrated in GappAI.

Fleet capital

Assets can be financed separately.

Prioritize customer-owned robots, then OEM or partner hardware and suitable leasing. Owned fleets or dedicated fleet financing follow only where validated performance, long-term contracted demand and appropriate financing support the commitment.

08 / Development status

A commercial path with staged commitments.

Customers can request a scoped, paid Physical AI Pilot today. Deployment, recurring licences and managed services follow only for configurations that achieve the agreed evidence and can be supported under a written contract. This page does not claim that GappAI already operates a general commercial fleet or that every illustrated task or robot is currently available.

One operation is enough to begin

Build the evidence.
Then contract the deployment.

Request a Pilot Proposal Scope, schedule, hardware access, responsibilities and commercial terms are confirmed before work begins.